Paying the Trek / Adventure activity fee:
The fee can be paid by online transfer/check deposit/ demand draft. Instruction for payment will be forwarded along with your confirmation email. When your transfer is done, please e-mail us a confirmation mail with your transfer details, so that we can follow up your reservation efficiently.
IO must receive notification of cancellation in writing. At the time we receive your written cancellation, refunds based on the total fare are as follows:
For the cancellation Policy:
For the cancellation of trek services due to any avoidable / unavoidable reasons, we must be notified of the same in writing.
Cancellations prior to 24 days from the start of the trek
Book any other trek till one year or get 95% refund
(Note: If the trek charges are more, the balance needs to be paid by the trekker)
Cancellation between 24 days and 14 days to the start of the trek
Choose to go for the same trek, with any other batch, till year or get 70% refund
Cancellation between 14 days and 10 days to the start of the trek
Choose to go on the same trek, in the same season, with any other batch or get 50% refund.
Cancellation less than 10 days to the start of the trek
Transfer your trek (same trek, same batch) to your friend. No cash refund.
1)- Change of trek batch is dependent on the availability of seats in the batch.
2)- In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by IO.
3)- IO holds the right to change/cancel the policies, without prior notice.
Cancellation is processed only by email intimation. Please email any cancellation requests to :- firstname.lastname@example.org or call us @ 9760822352 Itineraries are based on information available at the time of planning and are subject to change. “Incredible Outdoors” reserves the right to change expedition dates, people or itineraries as conditions warrant. If a trip must be delayed or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which IO or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. IO reserves the right to decline, or accept, any individual as a trip member for any reason whatsoever.